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CRM & Customers

Every call, email and note — one timeline per customer.

Zinevu gives every lead a page that shows the full history: every message in and out, every measurement, every document. Not a list of fields — a story.

The timeline

See the full picture before you pick up the phone.

Everything on a lead’s timeline is in time order: quote sent, email read, call logged, measurement booked. You know exactly where you left off without scrolling through an inbox or a call log.

See the timeline
Quote sentToday 09:14
Email openedToday 09:31
Call loggedYesterday 14:05
Measurement bookedMon 10:00
The inbox

Unanswered first. Not unread.

The Inbox shows every lead with a message that hasn’t been replied to — because a message you read and never answered is what actually loses deals. Filter for never-contacted, hot leads, or leads whose email bounced.

What you get

Everything you need to follow through.

  • One timeline per lead

    Every email in and out, call note, quote event and appointment in time order. Pick up any deal mid-stream without losing the thread.

  • Fix any answer and reprice

    If a customer gave the wrong dimensions or changed their mind, edit the answers directly and the quote recalculates in real time.

  • Inbox: unanswered first

    Not unread — unanswered. Because reading a message and not replying is what loses deals. Filter by never-contacted, hot leads, or bounced emails.

  • Send from templates in one tap

    Custom email templates in your own tone. Pick one, personalise it and send — all from the lead page.

  • WhatsApp built in

    Every email template also opens WhatsApp pre-filled with the same text and the customer’s number. One tap to send from your own account.

  • Repeat customers linked automatically

    A customer who asks three times across three years? Their past enquiries are linked by email, phone or address — so you see the full history from the first click.

Get started

All your conversations, finally in one place.

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